Intern IT Infrastructure and Support at Ice Cream Insurance Broker Co.,Ltd.

Assist the IT team in performing daily monitoring of IT infrastructure and security components, including servers, network devices, internet connectivity, and system availability.
Support in providing first-level IT support to end users, including troubleshooting basic hardware, software, network, email, printer, and access-related issues.
Assist in providing operational support for core business applications, including CARE and other internal applications, by performing basic checks, monitoring application availability, documenting issues, and coordinating with application support teams.
Assist with basic database operational activities, including database availability checks, monitoring database status, reviewing basic logs, and supporting routine database maintenance and backup verification under supervision.
Support in controlling IT asset check-in/check-out and maintain related asset documentation, reporting regularly to the IT Manager and Head of Department.

Currently pursuing or recently graduated with a Diploma/Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
Familiarity with using Google Workspace/Microsoft 365.
Pro-active with high learning initiative.
Good communication, time management, and teamwork.
Plus point if as previous similar internship experiences.
Plus point if has basic knowledge or understanding of networking concepts and security monitoring tools.