Everyday you will...
- Monitor and responsible for renewal notice including preparation presentation and quotation as assigned
- Convince potential clients to renew group insurance with Sunday.
- Support Manager to achieve renewable budget as planned
- Administer requirements of newly won accounts
- Coordinate with insurer(s) and Sunday teams to effectively serve client requirement
- Communicate with client to disseminate or explain information relating to responsible function
- Perform duties and/or tasks assigned by head
- Monthly report submission where required by client
- Responsible for (i) cross selling activities and (ii) engagement and training virtual and offline events for employee engagement, EB HR platform, after-sales superapp and digital healthcare features conversion and execution including worksite marketing together with Sunday teams
- Report and/or coordinate with BD Team Manager and/or the immediate superior on requests, changes, and/or developments related to the assigned accounts
- Assists in claims management, e.g. updates and settlement, in conjunction with insurer(s)
- Perform client visits where necessary
- Ensures compliance to Sunday’s sales, after-sales and operational process and customer services standards
- Other tasks or special project that will be assigned from time to time.
You will need to...
- University degree/Diploma in any 4-year course
- Minimum 3 years’ experience in Account Management within fast-paced, matrixed MNC environment
- Excellent interpersonal and communication skills, both oral and written.
- Demonstrate resilience; the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
- Ability to work with all levels including senior stakeholders.
- Strong client-focus with a passion for delivering added value.
- Results driven and take accountability for results.
- Comfort with data analytics