Job Description :
- Handle end-to-end non-motor claims processes (property, engineering, marine cargo, liability, etc.) from FNOL through to settlement.
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Conduct technical analysis of claim documents, including policies, endorsements, clauses, and supporting documents.
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Determine claim coverage, liability, and quantum accurately in accordance with policy wording.
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Coordinate with loss adjusters to monitor claim progress and review reports (preliminary, interim, and final reports).
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Perform initial investigations on indications of fraud, misrepresentation, or suspicious claims.
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Manage communication with brokers, insured parties, and internal teams in a professional and timely manner.
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Ensure claims SLA achievements, including turnaround time, document completeness, and decision-making process.
- Provide clear, structured, and accountable claim recommendations.
Requirements :
- Minimum Bachelor’s Degree in Insurance, Engineering, Law, Economics, or related fields will be an advantage.
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Minimum 2–5 years of experience in non-motor claims handling or loss adjusting.
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Strong understanding of Property, CAR/EAR, Marine Cargo, and Liability lines of business.
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Familiar with reading and interpreting policy wordings.
- Strong Analytical thinking and attention to detail
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Possess basic investigation skills, including red flag awareness.
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Strong communication skills and ability to handle brokers and insured parties professionally.
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Able to work under pressure and meet tight deadlines.
- Demonstrate high integrity and good in decision-making.