Manage daily Non-Motor claims operations to ensure processes are handled accurately, promptly, and in accordance with policy terms and OJK regulations.
Conduct technical analysis of claims involving Property, Engineering, Marine Cargo, Liability, and CPM.
Coordinate with Loss Adjusters to monitor case developments, review IA/PR/FR reports, and ensure independent assessments.
Review policy documents, endorsements, clauses, extensions, and exclusions to ensure accurate claim decisions.
Communicate professionally with brokers, insurers, and internal stakeholders to ensure timely claim updates.

Minimum 5 years of experience in Non-Motor Claims or Loss Adjusting, particularly in Property/Engineering/Marine.
Ability to read and interpret policy wordings (Property, CAR/EAR, MB, Marine Cargo, and Liability).
Experience working with Loss Adjusters and external parties.
Strong communication, professionalism, and negotiation skills.
Ability to lead operational activities and make prompt and accurate technical decisions.
Disciplined, detail-oriented, and able to work under pressure with tight deadlines.