Responsibility:
● Own, review and update underwriting guidelines and pricing conditions for all types of policies in line with company direction and targets.
● Collaborate with data science and insurtech partner(s) to leverage data and technology to automate quotation, pricing, policy issuance, and endorsement processes in line with our company’s financial targets, workflow, and SOPs.
● Review, update and manage workflow, SOPs, and manual for the team to receive, review and issue policies and endorsements for group and individual applications or standard sales orders in partnership with our sales channels/producers (broker and agents).
● Define and execute good strategies in partnerships with our sales channels/producers (broker and agents) to scale written premiums and improve the profitability of the portfolio.
● Prepare periodic reports and analyses to update management on underwriting performance and productivity leveraging Tableau and other data tools or dashboards.
● Validate and ensure that all premiums proposed and policies issued via our core system comply with OIC regulation and Company Underwriting Guideline as updated from time to time.
● Manage a team of the underwriter(s), policy issuance, and endorsement team to support smooth and complete underwriting processes.
● Participate in internal meetings including but not limited to senior management team meetings, and external meetings with clients where requested.
● Provide complete and accurate information to all and any operations team(s) to facilitate policy issuance, endorsement, and invoicing correctly and on time.
● Control and manage that all E2E underwriting functions comply with our turnaround time (TAT) and service level agreements (SLA) agreed within the Company and with our sales channels and sales producers (brokers and agents). Identify and implement methods to optimize performance TAT and SLA to provide better services to our clients.
Key Requirements:
● Bachelor’s Degree of Administration, Insurance or in any related field.
● Minimum 5 years in the insurance company as Underwriting.
● Experience in Leadership, Teamwork & Operation for underwriting.
● Extensive knowledge of the insurance industry and marketplace including coverage issues, regulator issues and impact.
● Strong analytical and problem-solving skills.
● Excellent communication skills (verbal and written) in English & Thai.
● Good computer literacy, Microsoft Word, PowerPoint and especially excel.
● Supervisory skills including delegating tasks/authorities, provide guidance, personnel management.